Current member supportCommunication and alerts
Mobile CAD alerts
Pre-select how you get mobile alerts – push notification, text message, email and many more – direct from CAD and/or from a live pager audio feed.
Dispatch audio alerts
TwoToneDetect (TTD) detects two-tone and long-tone pages, sends a pre-alert, records dispatch audio and sends out the alert. It’s easy to set up and no CAD is needed.
Station alerts
Receive audio or text-to-voice alerts right in your station. You set the alert tones and whether the dispatch repeats.
Messaging and chat
Communicate with members and mutual aid agencies in-app using text, push notifications and email. Send one-time announcements or chat real-time.
Alert history
Access previous alerts anytime, with the ability to play back recorded audio.
Incident response
Real-time tracking
See the response status, live location and availability of team members and apparatus.
Data through
RapidSOS
Our maps deliver critical data including location, turn-by-turn navigation, satellite images of the area and other customizable and known hazard markers.
Mutual aid interaction
Link your system with mutual aid agencies to see who is available and responding, share pre-plan information and communicate directly with each other.
Pre-plan access
Upload pre-plans to your maps and control who can access them. Attach plans to geo-fenced regions like school campuses and mutual aid regions.
Toll free call-in
Unlike other alert systems, users without a smartphone can use the system too. Just call a pre-assigned number to indicate response status.
Department management
Scheduling tools
Formal or informal crew scheduling means you’ll know before an incident happens whether sufficient personnel can respond.
Free incident reporting
Access the National Fire Incident Reporting System (NFIRS 5.0) at no additional cost or use a non-NFIRS web-based solution.
Events calendar
With a calendar that links to your messaging system, get automated notifications and reminders of upcoming events.
Records management
Store resource information in a central location and access reporting tools for training, classes, events, certifications and more.
Emergency contact information
Input emergency contact information with custom fields (blood type, preferred hospital) so they’re easily accessible when they’re needed.
Communication and alerts
Mobile CAD alerts
Pre-select how you get mobile alerts – push notification, text message, email and many more – direct from CAD and/or from a live pager audio feed.
Dispatch audio alerts
TwoToneDetect (TTD) detects two-tone and long-tone pages, sends a pre-alert, records dispatch audio and sends out the alert. It’s easy to set up and no CAD is needed.
Station alerts
Receive audio or text-to-voice alerts right in your station. You set the alert tones and whether the dispatch repeats.
Messaging and chat
Communicate with members and mutual aid agencies in-app using text, push notifications and email. Send one-time announcements or chat real-time.
Alert history
Access previous alerts anytime, with the ability to play back recorded audio.
Incident response
Real-time tracking
See the response status, live location and availability of team members and apparatus.
Data through
RapidSOS
Our maps deliver critical data including location, turn-by-turn navigation, satellite images of the area and other customizable and known hazard markers.
Mutual aid interaction
Link your system with mutual aid agencies to see who’s available and responding, share pre-plan information and communicate directly with each other.
Pre-plan access
Upload pre-plans to your maps and control who can access them. Attach plans to geo-fenced regions like school campuses and mutual aid regions.
Toll free call-in
Unlike other alert systems, users without a smartphone can use the system too. Just call a pre-assigned number to indicate response status.
Department management
Scheduling tools
Formal or informal crew scheduling means you’ll know before an incident happens whether sufficient personnel can respond.
Free incident reporting
Access the National Fire Incident Reporting System (NFIRS 5.0) at no additional cost or use a non-NFIRS web-based solution.
Events calendar
With a calendar that links to your messaging system, get automated notifications and reminders of upcoming events.
Records management
Store resource information in a central location and access reporting tools for training, classes, events, certifications and more.
Emergency contact information
Input emergency contact information with custom fields (blood type, preferred hospital) so they’re easily accessible when they’re needed.
24/7 monitoring and support
Get in touch anytime via phone or email with questions or to resolve issues.
Contact us
Industry-leading
network reliability
Our fully redundant back-end infrastructure has had zero system downtime for the past 8+ years.
- Owned and operated by IamResponding
- Designed to provide 100% system up-time
- Geographically distributed
- Synchronized with the most current member data
- No user impact during server maintenance
Serving those who serve
Read more about how IamResponding can best support your organization.
Simple, all
inclusive pricing
- Unlimited users and devices
- All features included
- Starting from $300/year
